Customer Services
Contact Details
Paul Felix Photography
Springfield Cottage
Midwinter Road
Northleach
Glos.
GL54 3JD
England
Telephone: 0145861893
Postage, Delivery and Processing
If you have not received your order within 1 week please contact us.
Free UK delivery.
Delivery outside of the UK is charged at £XXXXXXXXXXXX.
We'll do our utmost to process your order on the day it is received – the vast majority of orders are processed and sent out the same day. Your order will be dispatched via First Class Royal Mail or Airmail post in sturdy packaging to ensure it reaches you in perfect condition.
Safe Shopping
We accept credit/debit card payments which are securely processed through PayPal. You are not required to have a PayPal account in order to purchase cards from us. Before you enter any paymen details you will be transferred to the PayPal Secure ePayments website where the 'Golden Padlock' security symbol will show at the bottom right of your web browser.
Credit Card Security
This website allows you to buy our goods online in a safe and secure way. Credit card numbers are securely processed using 128 bit encryption by.
Paul Felix Photography does not hold your information.
Privacy Policy
We do not disclose buyers' information to third parties other than to PayPal. Paypal will not disclose any of the details to any other third party. Your details will never be disclosed to third parties.
Cookies are used on this shopping site only in order to keep track of the contents of your shopping basket. If you turn off cookies, you will be unable to place your order.
Data collected by this site is used only to take and fulfill customer orders.
Returns Policy
Under the Distance Selling Regulations, private purchasers have the right to cancel an order up to 7 days after receipt of items if the items have not been used.
Cancellation of orders must be made by letter, fax or email.
The cost of returning items is the responsibility of the customer who must also ensure that all reasonable care is taken, returning goods in their original packaging.
If the items are faulty or do not comply with the Sale of Goods Act, Paul Felix Photography will be liable for return charges.
Refunds for returned and cancelled orders will be made as soon as possible and within 30 days of return.